

What if I don't see the options to Manage Add-ins or the Microsoft Store? The required JavaScript API version is 1.3, but 2016 and newer have it built-in.You will need your login credentials for Outlook to install the add-in. If you do not see the 'Manage Add-Ins' or 'Manage Apps' option (for Outlook 2013, Outlook 2016, and ) or the 'Store' (Outlook For Mac), check with your admin to grant you access. You’ll need to have an active Microsoft Outlook or Live account to use the Outlook add-in. Close and re-open your Office application(s) and confirm that the add-in is functioning as expected.The Outlook add-in creates bi-directional sync with Pipeline and your Outlook calendar and contacts. The Pipeline Outlook add-in is built for Outlook 2013, Outlook 2016,, and Office 365 with an email that is hosted on a Microsoft Exchange server.Once you have ticked the add-ins you need, you can then click on the ‘OK’ button.If it is not ticked, click the checkbox to the left of the add-in you require. Ensure that the add-in you require is ticked.Change the dropdown menu option from ‘Disabled Items’ to ‘COM Add-ins’ and click the “Go…” button.Once there is nothing appearing here, click the ‘Close’ button to go back to the ‘Add-Ins’ overview screen.If there are any options available here, click on each one individually – then select the ‘Enable’ button.


When the ‘Add-Ins’ window opens, click on the ‘Manage:’ drop-down menu at the bottom of the window.

Click on the ‘Options’ button which is located on the bottom left-hand side of the ‘File’ menu.Click on the ‘File’ button in the top left-hand corner.Close and re-open the Office application that is encountering issues (e.g.Outlook, Word, Excel, PowerPoint) has stopped working, you can perform the following steps to re-enable the add-in. If you encounter an error where an add-in for Microsoft Office core applications (e.g. How to re-enable a failed Office add-in (Outlook, Word & Excel)
